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Enquiries

If you have any questions regarding our collections or services, you are welcome to contact our Enquiries Team for free.

We aim to answer all enquiries within 10 working days.

Send an enquiry

Complaints

You can make a complaint about any aspect of the Library's work or services by emailing complaints(at)library.wales. You will find details of our complaints procedure in the Complaints Policy.

Complaints Policy

NLW Contact Details

Phone: 01970 632 800

Email: gofyn(at)llgc.org.uk

Address: The National Library of Wales, Aberystwyth, Ceredigion SY23 3BU

Bilingual Correspondence

Rydym yn croesawu galwadau a gohebiaeth yn Gymraeg. Byddwch yn derbyn ymateb yn Gymraeg ac ni fydd gohebu yn Gymraeg yn arwain at oedi.  / We welcome calls and correspondence in Welsh. You will receive a response in Welsh and correspondence in Welsh will not result in a delay.

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Preserving the Nation’s Memory

The Library was established with donations given by the people of Wales, and together we can continue that tradition. Donate to ensure our heritage for future generations. All gifts will make a real difference.