Accessibility Statement for The National Library of Wales

The National Library of Wales (also referred to in this document as ’us’, ‘we’, ‘our’, ‘the Library’) is committed to ensuring digital accessibility for all.

This statement covers all our websites.

Our accessibility commitment

The National Library of Wales is committed to improving accessibility across all our websites, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The Web Content Accessibility Guidelines (WCAG) describe how to make our websites as accessible as possible. The guidelines have 3 levels of accessibility (A, AA and AAA).

We're working towards meeting and maintaining Level AA standards for all our websites.

What we've been doing

Testing

We have tested each of our websites, identifying issues to resolve.

We used 2 tools, usage dependent on type of site:

  • Total Validator Pro
  • Deque Axe

Most of our sites are at least partially AA compliant, however some sites have significant issues, including Level A issues. 

Techincal infrastructure changes

Significant technical consolidation work now offers a consistent experience to users across some of our most popular websites (eg Welsh Newspapers, Welsh Journals etc).

The headers and footers of these websites will be AA compliant from the week ending 2 October 2020.

Content changes

Significant work has been undertaken over the last 6 months on the content of the Library's main website (www.library.wales) and our Library blog (blog.library.wales). This work includes ensuring alt text for images, ensuring link text is instructive, clear formatting of content etc)

How accessible are our websites?

There are parts of our websites that are not fully accessible.

Parts of our sites that are not fully accessible include: 

  • Not all videos currently have captions, or a text alternative 
  • Audio files mostly do not have a text alternative 
  • Forms may not be uniformly easy to use with just a keyboard
  • There is often no visual indicator for keyboard users
  • Some ‘pop-up’ windows cannot be closed with just a keyboard
  • Some images may lack alternative text / have unhelpful text
  • We should be using title and role attributes 
  • PDF and other documents aren't accessible

Next steps

Work on specific websites

Over the coming weeks we will be turning our attention to resolving issues with our main website, blog and Welsh Newspapers website.

Work undertaken for the Welsh Newspapers website will be applied to our other core sites based on the same core functionality, see list of sites below for further details.

In addition to the general themes discussed in ‘How accessible are our websites?’, the following is a list of issues we need to improve upon as a priority:

  • 1.1.1: Non-text content (text alternative)
    Some images don't have alt text. This means we don't meet WCAG 2.1 Level A success criterion
  • 1.3.1: Info and relationships
    Some tables don't have summaries or captions. This means we don’t meet WCAG 2.1 Level A success criterion
  • 2.4.1: Bypass blocks*
    Some sites do not have the ability to skip straight to main content, or to navigation. This means we don’t meet WCAG 2.1 Level A success criterion
  • 4.1.1: Duplicate Ids*
    On some Library-branded pages, we use the same ID to access main and mobile (small) navigation. This means we don't meet WCAG 2.1 Level A success criterion
  • 2.4.4: Link Purpose
    Some descriptive link text may be unclear for screen readers, e.g. ‘Library logo’. This means we don't meet WCAG 2.1 Level AA success criterion.
  • 2.4.6: Headings and Labels
    Some pages use multiple headings levels or skip heading levels. This means we don't meet WCAG 2.1 AA success criterion
  • 2.4.7: Focus visible
    Some elements are not highlighted on focus or have focus states with insufficient contrast. This means we don't meet WCAG 2.1 Level AA success criterion

*Many sites will have these resolved week ending 25th September 2020.

Archiving websites

Work has not been started on the compliance of the following websites due to the fact that they are being considered for archiving.

All relevant websites will be archived and switched off by 23 September 2021.

  • Dylan Thomas Exhibition
  • Historic Seals
  • WW1 Blog
  • Historic Weather Blog
  • Digido website
  • My Place in Wales Blog
  • Wales at War
  • Saints
  • gb1900.org
  • Digido Search
  • Nanw Game

Testing

An outside specialist firm will be retained to assist with ongoing work, and to run final compliance testing using the following:

  • Screen readers
  • Automated and Manual reviews
  • Testing by specialists who require assistive technologies

Training

We will update our internal guidelines to ensure electronically published content meets Level AA standards.

What you can expect

When our ongoing work is completed, you should expect to be able to do things such as:

  • Skip directly to content
  • Easily skip to navigation and Accessibility Statement
  • Navigate using only a keyboard
  • Navigate by heading or section
  • Magnify the content to at least 200% with no effect on text flow
  • Use our websites as fully as possible using screen reader software

What content is currently exempt from changes?

This list explains what we don’t currently plan to fix.

Disproportionate burden:

  • Downloadable files

Many of our sites have downloadable files, PDFs for example. Updating outdated documents is a disproportionate burden. Any documents that are replaced will be compliant

Outside of the scope of accessibility regulations:

  • Pre-recorded time-based media, such as YouTube videos, published before 23 September 2020 are exempt
  • PDFs and other documents published before 23 September 2018 are exempt 
  • Live video or audio streams do not require captions
  • We will try and ensure any use of online maps are as accessible as possible, however this is not required by accessibility regulations 

Contacting us or making a complaint

We welcome feedback or comments which help us improve the accessibility of our websites.

The list of issues in this statement is not exhaustive, so you're welcome to conatct our Enquiries Service to discuss any specific problems or requirements.

Likewise, if you'd like to make a complaint, you're welcome to contact our Enquiries Service.

Enforcement

If you are unhappy with how we’ve responded to your complaint, please contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Site WCAG 2.1 Compliant Serious Issues
Papurau Newydd Cymru / Welsh Newspapers A (Partial); AA (Partial) Some elements have insufficient colour contrast; Lack of accessible form names/labels; Incorrect/missing ARIA roles for forms
Cylchgronau Cymru / Welsh Journals A (Partial); AA (Partial) Some elements have insufficient colour contrast; Lack of accessible form names/labels; Incorrect/missing ARIA roles for forms
Chwilio Archifau Cymru / Archives Wales Search (currently under redevelopment) A (Partial); AA (Partial) Some elements have insufficient colour contrast; Lack of accessible form names/labels; Incorrect/missing ARIA roles for forms
Mapiau Degwm Cymru / Welsh Tithe Maps A (Partial); AA (Partial) Some elements have insufficient colour contrast; Lack of accessible form names/labels; Incorrect/missing ARIA roles for forms; Multiple static elements with the same id attribute
Cymru 1914 A (Partial); AA (Partial) Some elements have insufficient colour contrast; Lack of accessible form names/labels; Incorrect/missing ARIA roles for forms; Multiple static elements with the same id attribute
Y Bywgraffiadur Cymreig / Dictionary of Welsh Biography A (Partial); AA (Partial) Some elements have insufficient colour contrast; Lack of accessible form names/labels

Search Results

Site WCAG 2.1 Compliant Serious Issues
Papurau Newydd Cymru / Welsh Newspapers A (Partial); AA (Partial) Some buttons lack discernible text; Some links lack discernible text; Insufficient colour contrast on filter values; Lack of accessible form names/labels; No keyboard access to refinement filters (facets)
Cylchgronau Cymru / Welsh Journals A (Partial); AA (Partial) Some buttons lack discernible text; Some links lack discernible text; Insufficient colour contrast on filter values; Lack of accessible form names/labels; No keyboard access to refinement filters (facets)
Chwilio Archifau Cymru / Archives Wales Search (currently under redevelopment) A (Partial); AA (Partial) Some buttons lack discernible text; Some links lack discernible text; Insufficient colour contrast on filter values; Lack of accessible form names/labels; No keyboard access to refinement filters (facets)
Mapiau Degwm Cymru / Welsh Tithe Maps A (Partial); AA (Partial) Some buttons lack discernible text; Some links lack discernible text; Insufficient colour contrast on filter values; Lack of accessible form names/labels; No keyboard access to refinement filters (facets); Maps are currently inaccessible * We are not legally required to make these maps accessible but our long-term plan is to do so
Cymru 1914 A (Partial); AA (Partial) Some images lack alternative text; Some links lack discernible text; Insufficient colour contrast on filter values; Lack of accessible form names/labels
Y Bywgraffiadur Cymreig / Dictionary of Welsh Biography A (Partial); AA (Partial) Incorrect / missing ARIA roles for forms; IDs are not unique (“Display Options” menu); Some buttons lack discernible text; List item does not have a parent list element, or element role (“list”)

Remediation timetable

This schedule is subject to change; dates are subject to change.

Chwilio Archifau Cymru / Archives Wales Search

This service is currently offline as we are undertaking re-development work to ensure we comply with Cyber Essentials Plus. This includes significant work such as upgrading our infrastructure, namely ElasticSearch to version 7.9.

Third Party Accessibility Compliance

The Library uses some third party systems to deliver functionality and services. We do our best to ensure our implementations are accessibility compliant. However we cannot at this time guarantee WCAG2.1 AA compliance as, in most cases, we are reliant on the third party achieving compliance. Not all third parties are obliged to publish their own statements.

Third Party systems

The list below summarises third party systems.

Name Role Link to Accessibility Statement/Plan Notes
AtoM Archive Catalogue N/A Largely compliant but with colour contrast issues. Work ongoing
Cookie Control Tracking & Analytics (GDPR Compliance) N/A Some issues, resolution expected Q1 2021
PayPal Online payments Accessibility Summary High compliance, ongoing work
Primo Resource Catalogue Accessiblity Statment Partially compliant. Work ongoing
Question Point Support Chat Widget N/A Currently unavailable (Dec 2020)
Smart Survey Questionnaire Accessibility Summary Survey is compliant
Shopify Online shop Accessibility Plan Full AA compliance expected Q1 2021
TicketSource Event booking N/A Issues with in-page navigation and colour-contrast
Transpay Online payments N/A No documentation available
Universal Viewer Digital resource display Accessibility Statement Some issues using keyboard, in-page navigation, and motion animations
Wordpress Blogging Accessibility Plan AA compliant with minor issues

Social Media and YouTube

We are not responsible for functionality as we did not pay or develop this ourselves. However Facebook, Twitter, and YouTube all have ongoing accessibility compliance programs.

Archived Websites

Websites which are not updated and are not needed for live services are exempt from accessibility regulations.

Maps

Maps are currently exempt from regulations unless they convey required information, in which case we can provide this information in an accessible format on request.

How to contact us

If you require an accessible version of content, have any suggestion or complaints, you're welcome to contact our Enquiries Service.

Last Update

This statement was last updated 14 January 2021.